Key Points:
- Overall expert ratings correlate to customer ratings on Amazon. And yes, I know about the reviews of classics that are negative, such as 1 star reviews of the Catcher in the Rye.
- Customer reviews are better for new authors. Professional reviews have a biase against new authors.
- Professional reviews are influenced by gotten attention in the press. Customer reviews are not.
Professional Book Reviews vs. Amazon Book Reviews from a research paper from Harvard- The Passive Voice
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